The 2-Minute Rule for Telus technical support
The 2-Minute Rule for Telus technical support
Blog Article
On the other hand, after examining the deal, I recognized it didn’t replicate the discount rates or plan information reviewed, like the 500GB of information and additional discount rates for pre-authorized payments.
Individuals brokers Doing the job in opposition to Telus Rewards, instead of trying to keep the previous loyal customers they make them go away to look for other service provider
We are sorry to hear about each one of these difficulties you've got skilled with both equally tech support and billing. Make sure you deliver us A personal concept, and we’ll function for getting you the assistance and observe-up needed to solve these troubles at the earliest opportunity.
If an automated assistant asks for The main reason of your respective get in touch with, mention "I wish to make payment arrangements for my mobility Monthly bill".
I needed to Call CS now with Chat plus the department I want to speak to is barely obtainable by cellular phone. The CS on Chat arranged a get in touch with back again at an agreed upon time slot. When that department known as me afterwards I received anything sorted out.
I'm sure it's very frustrating because I'm in the identical scenario, however it's with regards to the Television set sign which has been dropped.
I wasn't telling but striving to speak to him but he got mad and hung up. This can be absurd and intensely Awful customer service. I are going to be pulling my two strains from Telus . If this is the customer service consumers are receiving out of your reps than you have to resource it in other places. I are with Telus for about fourteen several years and It can be really unfortunate that it's got arrive at this . Checking out these threads and remarks remaining by Some others it seems I'm not the one just one.
If our reply settled your problem, you should click Accept as Remedy to help you Other individuals during the Neighborhood.
If our reply solved your challenge, be sure to click on Accept as Resolution to aid Other individuals within the Group.
Car-advise assists you promptly narrow down your search engine results by suggesting possible matches as you sort.
In the approaching months and months, we will be Functioning to expand the products and services supported, so retain examining back for updates.
Also, I had been disconnected many periods when trying to speak with support and even left on maintain without resolution.
Be aware: if the topic is not however coated by TELUS Professional Messaging, you'll be offered by using a callback alternative.
The TELUS telus billing support team acknowledges that our operate spans a lot of Territories and Treaty regions and we are grateful for the traditional Understanding Keepers and Elders that are with us now, individuals who have long gone ahead of us and also the youth that encourage us.
This can be a massive waste of your time and only produces an incredibly discouraged customer just before they get to speak to your CSR and now the CSR has to handle an now pressured to their limit customer.